Refund & Cancellation Policy
In class training refunds requested within 20 days of purchase and a minimum of 5 business days prior to the scheduled classroom training will be honored in full, provided the online Part 1 training is unused. Refunds will not be issued for partially completed training.
If the Working at Heights Part 1 online portion is not completed prior to the start of your scheduled Part 2 Practical Training, the MOL requires that you will not be allowed to attend the classroom training and you will not be eligible for a refund (no exceptions!).
Bucz Consulting Group LTD reserves the right to cancel or reschedule classroom training in the event of low enrollment or due to circumstances beyond our control. Trainees will be notified accordingly with a minimum of 2 days notice.